What is IP Telephony?
IP Telephony is the word to describe the internet technology that allows phone communication through broadband internet. Hence, calls are routed through internet in order to reach the callee that ...
What is the difference between IP telephony and standard telephony?
IP Telephony uses a technology known as VoIP which stands for Voice Over Internet Protocol. This technology uses internet as the communication backbone to carry voice whereas standard telephony system ...
We have recently invested in standard telephony equipment. Do I have to reinvest again to have access to an IP Telephony system?
Although the ideal case would be to reinvest again on the cutting-edge technology that will last very long, it is possible to keep your current investment while taking advantage of ...
How come IP telephony is less expensive than standard telephony? Does it mean I have to give up some functionalities I already have? Do I have to lower my expectation? Doesn’t lower cost mean lower quality?
Cost are lower in IP telephony is mainly caused by the type of infrastructure the technology relies on rather than reducing the quality of services. Ironically, cost are lower but ...
IP Telephony uses so many terms that are so new to me. What do I need to understand?
There are mostly 3 types of IP telephony system available in the VoIP world. You can either have the managed cloud IP telephony system, the on-premise IP telephony system and ...
What happen if I have a power outage?
In case of a power outage, your telephone system will be unavailable. However, not only your telephone system is offline but also your computers, fax machine and possibly the entire ...
I heard that emergency operator does not have my location. Isn’t dangerous?
No. When you use an IP telephony system, one of the requirements is to update and maintain your site location. However, keep in mind that an IP phone can be ...
I am hearing about SIP channel, what is that and how does it impact the IP phone system?
In a nutshell, a SIP channel is a phone line. In order to receive calls of to perform a call outside your network. The more you have SIP channels more ...
I am already with a VoIP service provider so there is no reason I should change provider since I am already taking advantage of the VoIP saving.
SN communications is having a pricing structure that is highly competitive. Even though you are already with a VoIP provider, there is a significant chance that you can further increase ...
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